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Customer Service Supervisor in Fontana, CA at Metal Sales Manufacturing Corp

Date Posted: 5/1/2018

Job Snapshot

Job Description

Summary

Exciting things are happening at Metal Sales Manufacturing Corporation and we are adding a Customer Support Supervisor to the team in our Fontana, CA branch. 

The Customer Support Supervisor will manage the branch’s inside sales activities.  Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other. 

You’ll be responsible for (but not limited to):

  • Directly supervising all inside sales personnel for the branch.  Supporting responsibilities include staffing, training, and performance evaluations to develop and improve the inside sales function.
  • Providing sales statistics to assist field sales team, sales leadership, and branch general manager to formulate policy in promoting sales.
  • Coordinate liaison between sales and materials, quality and manufacturing management and other personnel.
  • Provide data for material requirements forecasting.
  • Assist other departments within organization to prepare or distribute manuals, product brochures and technical publications.
  • Assist Sales team in preparing periodic sales report showing sales volume, and potential sales.

Job Requirements

The most qualified candidates will have:

  • At least 2 years experience in customer service or sales, preferably within the building products industry, and prior supervisory experience.
  • Solid project management skills including ability to solve practical problems.
  • Proficient computer skills (including but not limited to Microsoft Office) and the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Bachelor’s Degree or equivalent combination of education and experience.

What we can offer you:

  • Challenging work environment with a stable privately owned company
  • Opportunities for skill set expansion and career growth
  • Competitive pay with bonus opportunities
  • Comprehensive benefits package:
    • Medical, Dental, and Vision – effective on your first day
    • Paid Holidays
    • Paid Time Off
    • 401K
  • Wellness program

We appreciate you reviewing our opportunity and look forward to receiving your resume!

Metal Sales Manufacturing Corporation is an Equal Opportunity Employer (EOE).  M | F | D | V

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