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Customer Service Representative - Building Products Support in Sioux Falls, SD at Metal Sales Manufacturing Corp

Date Posted: 7/9/2018

Job Snapshot

Job Description

Summary:  

Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America.  Our Sioux Falls, SD branch has an opening on our Customer Service team and we are searching for a customer focused office professional with building products experience that enjoys being a key part of a small but dynamic team.

In this role, we are looking for someone who has previous building products experience, preferably in Metal Buildings and Metal Roofing.  Experience in customer service, sales or installation of metal panels and flashings is desired.  While this is a multifaceted position, the overall broad objective is to provide assistance and support to Metal Sales customers resulting in increased sales and satisfaction for both Metal Sales and our valued customers.

Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other. 

You’ll be responsible for (but not limited to):

  • Partnering with our customers to help them be more effective and coordinating requests for information, promotional material, or products.
  • Providing guidance on product selection and installation as needed.
  • Accurately and promptly entering orders so our production team can create a quality product matching the customer's specifications.
  • Handling all aspects of customer care such as problem resolution, relationship management, and proper invoicing.
  • Being a partner to our sales team in the field.

Job Requirements

The most qualified candidates will have:

  • Experience in selling, servicing or installing metal building products or similar.
  • Experience satisfying customers by helping them succeed.
  • The ability to build relationships.
  • Professional communication skills and problem solving abilities.
  • Computer skills, including Microsoft Office and other applications.
  • Minimum of a High School Diploma or GED.

What we can offer you:

  • Challenging work environment with a stable privately owned company
  • Career growth opportunities with support
  • Competitive base pay with quarterly incentive potential
  • Comprehensive benefits package including:
    • Medical, Dental, and Vision coverage (eligible after 90 days)
    • Paid time off (eligible immediately)
    • 401K (eligible immediately) with company match (eligible after 1 year of service)
    • Paid holidays (eligible immediately)
  • Wellness Program
  • And more!!!

We appreciate you reviewing our opportunity and look forward to receiving your resume!

Metal Sales Manufacturing Corporation is an Equal Opportunity Employer (EOE).  M | F | D | V

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