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Customer Account Representative in Longmont, CO at Metal Sales Manufacturing Corp

Date Posted: 3/23/2018

Job Snapshot

Job Description

Summary:  

Metal Sales is the nation's largest manufacturer of metal roofing and building systems with 21 locations across America.  Our Denver, CO branch has an opening on our Customer Service team and we are searching for a customer focused office professional that enjoys being a key part of a dynamic team.

In this role, you are the liaison to our customers and responsible for delivering a world-class experience.  While this is a multifaceted position, the overall broad objective is to provide assistance and support to Metal Sales internal and external customers resulting in complete customer satisfaction and increased sales.

Let us tell you about the responsibilities and expectations of this role to ensure we are the right fit for each other. 

You’ll be responsible for (but not limited to):

  • Partnering with our regional customers and coordinating all requests for information, promotional material, or products.
  • Accurately and promptly entering orders so our production team can create a quality product matching the customer's specifications.
  • Handling all aspects of customer care such as problem resolution, relationship management, and proper invoicing.
  • Being an inside partner to our sales team in the field.

Job Requirements

The most qualified candidates will have:

  • One year experience in a sales or customer-centric role within an office setting
  • Phenomenal customer account management skills while multi-tasking and delivering a world-class customer service experience
  • Professional communication skills and problem solving abilities
  • Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, PowerPoint) and other applications such as AS400 and ERP systems
  • Experience working in the construction or manufacturing industry, ideally with metal roofing and/or siding
  • High school diploma or GED

What we can offer you:

  • Challenging work environment with a stable privately owned company
  • Career growth opportunities
  • Competitive base pay with quarterly incentive potential
  • Comprehensive benefits package including:
    • Medical, Dental, and Vision coverage (eligible after 90 days)
    • Paid time off (eligible after 90 days)
    • 401K with company match (eligible after 1 year of service)
    • Paid holidays (eligible after 90 days)
    • And more
  • Wellness program

We appreciate you reviewing our opportunity and look forward to receiving your resume!

Metal Sales Manufacturing Corporation is an Equal Opportunity Employer (EOE).  M | F | D | V

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